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Tips + tools to make writing easier - easier for you to write, easier for readers to understand
by sue on October 28, 2011
Sue, the question is does HE know what he’s trying to say?
Right on, Sandy! It seems our speaker failed to ask the two key questions that should precede any communication:
1. Who am I talking with?
2. What do I want them to do, think or know as a result?
If you don’t know the answers, you’re probably just jabbering.
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